Advance Career Development (ACD) respect your privacy and are committed to protecting it. ACD provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We've structured our websites so that, in general, you can visit ACD on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page and at the bottom of every ACD Web Page. Some ACD web pages are P3P-enabled , which allows you additional control over your personal information. This Privacy Statement applies to all Advance Career Development - owned websites and domains, and our wholly owned subsidiaries (advcareerdev.com and acdcomputercollege.com websites). 1. Links to non-ACD websites The Advance Career Development websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the ACD website. ACD does not control those sites or their privacy practices, which may differ from ACD's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the ACD Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with ACD; that sharing is governed by that third-party company's privacy policy. 2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. ACD uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with ACD. We take seriously the trust you place in us. ACD will not sell, rent or lease your personal information to others.
On some ACD websites, you can order products or services, apply for financial credit, request information, subscribe to marketing or support materials, register yourself or apply for a job at ACD. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for credit, we will ask you to provide additional information such as salary, social security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our services. Providing this additional information is optional.
3. Children's privacy
ACD is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. ACD does not knowingly collect information from children under the age of 13 and ACD does not target its websites to children under 13.
4. How we use your information
ACD uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some ACD websites. Occasionally we may also use your information to contact you for market research regarding ACD services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or ACD and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected online may also be combined with information you provide ACD through other sources such as public events such as trade shows or seminars.
Personal data given to ACD may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about ACD website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
ACD will not sell, rent or lease your personal information to others. ACD will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. ACD shares customer information across ACD-owned business entities and companies working on our behalf, but only as described above in "How we use your information."
ACD contracts with third-party service providers and suppliers to deliver complete services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of ACD and may not use it for any purpose other than to carry out the services they are performing for ACD. These service providers may change or we may contract with additional service providers to better accommodate our customers. ACD will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
ACD or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, ACD will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
6. Your choices
ACD gives you the choice of receiving a variety of information that complements our services. You can subscribe to receive certain product- and service-specific information and ACD-wide marketing communications. ACD-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of ACD-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point. Please refer to section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts or support.
7. Your privacy preferences and opting out Non-subscription services ACD will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications. Please specify your privacy preferences by writing to the ACD Privacy Office - be sure to provide your name, e-mail and postal address in all correspondence. Subscription services To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods: Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication Write to the ACD Privacy Office - be sure to provide your name, e-mail and postal address, and relevant information about your ACD subscriptions and registrations 8. Your information and third-party companies
We will not share your personal information with third-party companies unless you make that choice.
9. Access to and accuracy of your information
ACD strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of ACD's websites may limit access to specific individuals through the use of passwords and other personal identifiers.
10. Keeping your information secure
ACD is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, ACD has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, ACD subscribes to a fraud management service. This service gives you and ACD an extra level of security to guard against credit card fraud to protect your financial data.
11. Changes to this Statement
If there are updates to the terms of ACD's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, ACD will provide notification to affected customers.
12. Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to the ACD Privacy Office or write to us at the following address:
ACD Privacy Mailbox
20 Great Oaks Blvd Suite 236
San Jose , California 95119
Rev. March 2005 The Platform for Privacy Preferences (P3P) is a new privacy technology developed by the World Wide Web Consortium (W3C). P3P technology can be found within your Microsoft Internet Explorer 6 (IE6) browser and provides you with the ability to make more informed choices about the use of your personal information online. Enabling certain areas of our site with this new technology is another way that ACD is on the leading edge of protecting your privacy. Microsoft IE6 is the first browser to support the new privacy standard. With P3P, you can configure your browser to automatically detect if a website collects personally identifiable information, uses that information to create user profiles, or allows visitors to opt-out of the data collection. A P3P-enabled browser has preset options from which you can choose. Or you may customize your setting by answering questions such as, what kinds of data are you willing to share and what types of "cookie" files are you willing to accept. As you surf the Web, the software then determines whether your privacy preferences match a site's data collection practices. The P3P-enabled browser places special emphasis on cookies. A cookie is a piece of text which resides on your computer's hard drive to allow a Web application to respond to you as an individual. By gathering and remembering information about your preferences, the Web application can tailor its operation to your needs, likes and dislikes. With a P3P-enabled browser, you can make selections based on whether you wish to accept various types of cookies such as session (temporary), permanent, within a given domain or outside it (third party), and with or without a special "P3P compact policy" file. A compact P3P policy describes the attributes of a given cookie. | 
